Sign in
Needs attention
Anything that did not reach a customer, or that the system could not finish on its own. An empty list here means everything went out. Clearing an item hides it — if the same thing happens again, it comes back.
Find an order
Web orders
Orders placed on barclaywholesale.com. Card orders are paid at checkout. On account orders come from customers linked to their Fishbowl account — no payment taken, invoice on delivery. Needs review orders hold items that cannot ship by courier and are unpaid — decide how to deliver, then take payment. Every order goes into Fishbowl as an Estimate; anything marked enter by hand did not reach Fishbowl and the lines are here and in the email.
Website customers
Accounts on barclaywholesale.com — people who signed up on the site, and the accounts brought over from the old store. Every new sign-up also emails the office. Nothing here changes Fishbowl.
Add a customer account
For a customer you already have — set them up here, then press Invite beside their name when you want them to get their sign-in link. Nothing is emailed to them by adding them.
Each person gets one email with a link to set their password. Accounts brought over from the old store have no password until they do. Someone already invited is skipped. Fishbowl customer links an account to the customer it is in Fishbowl: signed in, they see and pay their own Fishbowl prices, and their web orders arrive under that customer. Unlinked accounts see website prices and order under Barclay Website.
Newsletter signups
Addresses typed into "Stay in the loop" on the website, newest first. Nothing is emailed to them by the system — this is your list.
Automatic invoicing
Turn these off if something looks wrong. It takes effect on the very next order — nothing else stops, and deliveries are still recorded and can be invoiced afterwards.
Your password
Drivers
Add a driver
Office staff
They can look up orders and see proof of delivery. They cannot add drivers, change anyone else's password, or reach anything else.